Wednesday, April 1, Willow Point Municipal Utility District of Fort Bend and Waller Counties began a water meter replacement project to replace residential water meters. Water meters are used to measure the amount of water delivered to our customers. Replacing old water meters with new smart meters will ensure we can track water usage more accurately while reducing maintenance work.
After the water meters are replaced, Customers can utilize the EyeOnWater suite of available tools, which includes a secure online website and smartphone application, to review and analyze water usage patterns. Customers will also be able to view their water usage data through easy-to-understand graphs and can establish water usage alerts, including identifying potential leaks. Together, these tools will provide customers with a greater understanding and control over their water usage. More information for accessing EyeOnWater will be shared post-installation.
Your patience during this important project is appreciated. If you have questions or concerns, please feel free to contact Willow Point Municipal Utility District of Fort Bend and Waller Counties at (832) 490-1600.
There is no charge for the new meter.
No, the meters are being replaced to be compatible with an upgraded AMI system, improve the accuracy in meter reading and to replace meters that have served beyond their useful lives.
A company by the name of Accurate Meter & Supply will complete the meter swap. Each crew member working on the meter replacement project for Willow Point Municipal Utility District of Fort Bend and Waller Counties will wear identification badges. The installation will take place over the next few months.
Yes, there will be a temporary service interruption, typically about 15 to 30 minutes, while the meter is replaced.
No, you do not need to be home. Most of the work will be performed Monday-Friday between 7:00 a.m. and 5:00 p.m.
Yes, prior to using your water, we recommend that you flush your lines by turning on your COLD-water faucet for 3 to 5 minutes or use an outside faucet.
Potentially, depending on the age and accuracy of your water meter, your bill may increase when your meter is replaced. As meters age, they tend to run slower and lose accuracy over time. The current meters are being replaced to be compatible with an upgraded AMI system and improve the accuracy in meter reading.
Please call Willow Point Municipal Utility District of Fort Bend and Waller Counties at (832) 490-1601. After hours, holidays and weekends please contact Dispatch at for any concerns.